Targeted Mobile Messaging
We instantly set you up with mobile channels on Facebook Messenger and other messaging platforms. Then, our robust backend enables you to instantly segment your customers based on key custom actions, insights and tags so you can follow up with highly relevant messages to each individual customer.
Segmentation, A/B Testing, and Analytics
We provide you with a dashboard full of robust, actionable information about your customers and their behavior and needs. We also provide you with a Conversation Management Center that alerts your team when you should jump into the chat and close a sale in person!
Intelligent Conversational Technology
Our platform leverages industry-wide artificial intelligence to make sure you send out the highest impact messaging to your customers. If customers ask you questions through messaging, you can respond to them at scale with automatically, no humans necessary.
Donni Charm worked with us to release an industry defining messaging experience, the first of its kind in the luxury neckwear space. We've created a solution that allows Donni Charm to directly message their highest priority customers, and the effects have been astounding. Donni Charm has reported a 63% increase in sales since using our proprietary backend to send targeted, direct messages that draw customers into a rich and informational Messenger experience.
On May 1st, 2017, Headliner Labs launched the Women’s Wear Daily chatbot. The WWD chatbot is the first of its kind by a major fashion publication. Paul Jowdy, senior vice president and group publisher for WWD, announced, “We are incredibly proud to be the first U.S. fashion media brand with a dedicated Facebook Messenger chatbot, bolstering our strategy as a digital-first company to reach our readers in the way they want to consume their fashion, business and beauty news.”
The chatbot contains several useful, unique features including news alerts, a curated selection of stories each day, and the option to browse.
Reach out so we can boost your sales together!